Why Shop At Peppy Pet?
- Personalized Customer Service - We do it the old-fashioned way. Call us (1-800-248-1987) and a real person will answer the phone. E-mail us and a real person will respond to you.
- Easy Returns - We offer a 30-day no-questions-asked money back guarantee. Read more about our return policies
- Fast Shipping - We process and ship orders in a very timely manner, often the same day that you place your order.
- Fast & Easy Shopping - Peppy Pet is easy to understand and it's very simple to find what you're looking for. Browsing and checkout is a breeze, no need to create an account.
- Small Business - We're not a huge faceless corporation. We're a company made up of 10 people who work hard every day to earn your business. We care.
- Better Business Bureau - We have been a BBB Accredited business since 2005 with a lifetime BBB rating of "A". Here is the BBB Report on our company.
- We Listen - The feedback we receive from our customers drives us to enhance the shopping experience we provide. If you can think of anything that would make your shopping experience more enjoyable, please let us know.
Comments from Peppy Pet Customers
"I liked the ease of ordering as well as the help of customer service. Delivery was great and I did not have to make a trip to the store."
"Order was easily completed, and everything was received in perfect condition, and on time. Very satisfied customer."
"I just wanted to extend a sincere thank you for allowing us to return and replace the item that I purchased a few months ago. It is so refreshing to interact with a company who has a true understanding of customer service. My father is so happy now to have a functioning unit, and it means a lot to me that you listened to my problem and, without hesitation, offered a reasonable course of action. Rest assured that I will be very likely to shop with your company again."
"Thank you for monitoring the transaction and the delivery.
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"Sales rep on the phone very helpful. Very fast service."
"Second time I ever purchased anything over the internet. Your site was very easy to use. Thanks again for a great product!"
"I spoke to a lady there with questions and she went beyond trying to help. She was wonderful-I wished I would have gotten her name-she was great. I love the items. I have looked in every store and a man came into my work with one and I asked him where he got it and he said southern Indiana. I looked at the name on it and them looked on the internet-Very pleased."
"Product was everything that was advertised; an overall excellent purchasing and product experience."
"Very quick shipping and easy tracking of order. Thank you so much!"
"Very pleased with my shopping experience. Order was shipped and received within a few days. "
"I was given a "delivery window" and actually received my item a day earlier than the earliest date! Very happy with the handling of my order. I will highly recommend this site! "
"Received item promptly and in great order and your web-site was very easy to use"
